Privacy Policy

We are committed to protecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services. By using the Services, you consent to these practices.

1. Information We Collect

We collect the following categories of personal information for the purposes outlined below:

Data Type	Examples	Purpose
Account Information	Name, email, password, billing details (if applicable)	Authentication, account management, and communication.
Portfolio and User Inputs	Uploaded investment data, prompts, optional financial details	Generating personalized analytics, AI Outputs, and insights.
Usage Data	IP address, device type, browser information, interaction logs	Improving AI models, platform performance, and user experience.
Cookies and Tracking Tech	Session cookies, analytics trackers	Enhancing functionality, personalization, and security.
Optional Data Inputs	Preferences, feedback, survey responses	Delivering tailored services and features.

We may also collect non-personal, aggregated data for analytical purposes.

2. How We Use Your Information

Your data is used to:

Provide and maintain the Services.
Train and refine AI models (using anonymized or aggregated data where possible).
Comply with legal obligations.
Detect and prevent fraud or security threats.
Communicate updates, promotions, or support.

3. Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

Service providers (e.g., cloud hosts, AI processors) under strict confidentiality agreements.
Affiliates or successors in the event of a merger or acquisition.
Authorities as required by law, subpoena, or regulatory demand.

International transfers (e.g., to U.S.-based servers) are protected by Standard Contractual Clauses or equivalent safeguards under GDPR.

4. Your Rights

Under GDPR, CCPA, and similar laws, you have the right to:

Access your personal data

Request correction of inaccuracies

Delete your data

Opt out of certain processing

Export data in portable format

Withdraw consent

Object to automated decisions

To exercise these rights, contact us at contact@broadwalk.ai. We will respond within the required timeframe (e.g., 30 days under CCPA, one month under GDPR).

CCPA users: We do not offer financial incentives for data collection.

5. Data Security and Retention

We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your data. However, no system is infallible, and we cannot guarantee absolute security.

Data is retained only as long as necessary for the purposes described or as required by law.

6. Children's Privacy

The Services are not intended for individuals under 18. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Policy, with changes posted on our website. Your continued use constitutes acceptance.

Contact Our Data Protection Officer

For questions, complaints, or to exercise your rights, please contact:

Data Protection Officer

Broadwalk.ai Inc.

Email: contact@broadwalk.ai